Privacy Policy

Privacy Policy

Introduction

Welcome to https://hot-air-balloon-business-bay-dubai.terratrek.net (hereinafter referred to as “Hot Air Balloon Business Bay Dubai,” “we,” or “us”). We are dedicated to maintaining the privacy and security of your personal information when you interact with our website, applications, services, and products. This Privacy Policy outlines our practices regarding the collection, usage, and protection of data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our online presence, including:

  1. Our official website at https://hot-air-balloon-business-bay-dubai.terratrek.net
  2. Any applications or services offered through our platform
  3. Interactions on our websites linked to this Privacy Policy
  4. Communications initiated by us, such as newsletters, emails, telephone calls, and text messages (SMS)

Please note that this policy does not extend to third-party platforms, applications, products, or services accessed through links on our site. These entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides our practices when:

  1. You use our applications and services as an authorized user.
  2. You visit any of our websites linked to this policy.
  3. You engage with us through communications, including newsletters, emails, calls, or texts/SMS.

Personal Data Collection

We collect various types of personal information (hereafter “Personal Data”) for different purposes, as described below:

  1. Account Information: Details required to create and manage your user account, such as name, email address, and password.
  2. Payment Information: Transaction details needed for processing payments, including credit/debit card numbers, expiration dates, and security codes.
  3. Financial Information: Data related to your financial status or transactions, such as bank account numbers (when directly provided by you).
  4. Purchase Information: Details of products or services you have purchased from us, including order history and preferences.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device tokens, or advertising IDs.
  6. Location Data: Geographic location data provided by your browser or device when using our location-based services.
  7. Feedback: Any comments, suggestions, or reviews you choose to share with us.
  8. Social Media Information: Data from social media platforms when you interact with us through these channels (if you choose to connect your accounts).
  9. Product Information: Details about products you have shown interest in or purchased, including preferences and customization options.

We collect this data through various means: user input forms, account settings, browsing activities, cookies, and automated technologies like web beacons and pixel tags. Additionally, third-party service providers may share Personal Data with us for specific purposes, adhering to their respective privacy policies.

Cookies

We use cookies to enhance your experience on our website and for analytics purposes:

  1. Strictly Necessary Cookies: Essential for navigating our site and using its core features.
  2. Preference Cookies: Remember user preferences, language settings, and other customization options.
  3. Analytics Cookies: Track visitor behavior and trends to improve our services, optimize content, and measure the effectiveness of our online presence.

Users can control non-essential cookies through their browser settings or by using cookie management tools provided by third-party services.

Children’s Privacy

We do not knowingly collect Personal Data from children under 18 years of age. Our services are intended for a general audience, and we comply with applicable laws to ensure the privacy of young users.

Your Rights

Depending on your location, you may have certain rights regarding your Personal Data, including:

  • Access: The right to request access to and receive a copy of your personal information.
  • Rectification: The right to rectify or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
  • Restriction: The right to limit the processing of your personal data in specific situations.
  • Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights or if you have any data-related queries, please contact our privacy team at:

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review it periodically for the latest information on our privacy practices.

Contact Information

For any inquiries, unsubscribe requests, or if you have questions about this policy or our data practices, please reach out to us through: